“We invested in an app, but then failed to do the hard work to keep it shiny”

Is that you? 

Your app represents a significant investment. Sure, it may not be your core offering, but it was intended to complement your main business and certainly provide a positive return on investment.

But, as you've discovered, getting it in the App Store is only the start.

Unfortunately, no app is perfect. The bugs only show up after enough users put it through its paces. That's when you start to get the reports: Doesn't work on iPhone 6, Facebook SDK needs updating, doesn't run on the newest Android version, and on and on.

You need someone who can provide preemptive, rapid, continual and measurable improvements in your app.

Without nagging the original developers. Without creating further damage to your brand. Without derailing your in-house engineers. Without having to hire a mobile developer.

You need someone who can:

Take The Burden Of Your App Completely Off Your Plate

Handle Tweaks And Fixes Immediately 

Proactively Address Issues Before They Become Problems

Make Those "Problem Report" Emails Vanish

Start Your App On Its Way To Success

Month by month your App is revived until it's everything you'd originally hoped it would be. Instead of a "problem child," you have:

           Fast, Bug-free Operation As Intended

           No More Crashes

           Much Better Reviews

           Higher Ratings

           More Downloads

Instead of that lingering feeling of disappointment or frustration, you feel renewed hope.

AppAftercare is a high-touch, concierge maintenance service for businesses with an app already in the AppStore or on Google Play.

As an AppAftercare customer, we assume total responsibility for your app's health and welfare. You won't have to hold our hand, but if you need to get a hold of us, we'll be there.

Copyright 2015, Left Coast R&D, Inc. 

How It Works:

 

But Your Core Business Is Not App Development!

Take The Burden Completely Off Your Plate

There's a reason you had your app developed elsewhere, right?

You probably don't have mobile developers on staff. (Even if you do, they're busy with core business!)

And like so many other businesses,  you've probably realized that it was much easier to get a call with your agency or developers before the final check was signed.

 

We Install Cutting Edge, Best-of-Breed Monitoring SDKs & Services.

Our World Class App Experts
Monitor And Act on That Data.

We Perform Unlimited Tweaks, Fixes
And Small Jobs Quickly On Demand.

RESERVE YOUR CONFIDENTIAL CONSULTATION

Reserve Your FREE, No Obligation Consultation Today!

We obviously won't spam you.

Enter your details below and we will be in touch to schedule a convenient time for an initial consultation. There is no charge or any kind of obligation to do this, and in fact many people have ended up getting valuable tips at no cost.

What will this cost?

None of this is unusual. You just need to be prepared for it and have a plan for when the inevitable (and unpredictable) happens. Hoping everything works as advertised is not a great plan.

With the app ratings in free fall and and customer support emails piling up on your desk, the app has become a headache. Your headache. So what do you do?

Pull your own engineers of their current projects?  Not unless you have spare engineers lying around and no product roadmap or targets to hit this year.

Find another freelancer to help? Unlikely. Good freelancers are both expensive and booked at least 2-3 months out. And they don't like small jobs (more money in a large project).

Hire an in-house iOS/Android developer to manage it? Even if you could hire a good developer, is there even enough work to justify the cost of finding and hiring a full time developer? 

None of these sound like great solutions. 

Biz Stone, Co-Founder, Twitter

AppAftercare: The Easiest Way To Rapid, Measurable App Improvement

«Einar is one of the very best in the business.»

Niket Desai, Google

«Working with Einar is not only productive, it's a joy.»

«Einar Gets Shit Done Right. The First Time.»

Hiten Shah, Co-Founder, KISSmetrics

«I would highly recommend AppAftercare to any business with an app. Being a customer has meant that any issues have been resolved quickly and with ease.»

Derik Mills, CEO/Founder, YogaGlo

Easily Turn Your App From A Liability Into An Asset

CLICK HERE TO MAKE YOUR APP AN ASSET

AppAftercare is a high touch, done-for-you maintenance service for businesses with an app already in the AppStore.

 

If your business has made a significant investment in getting an app launched, yet lack in-house expertize to maintain it, we can help. Guaranteed.

ABOUT

AppAftercare was founded by Dr. Einar Vollset, a former Cornell University Professor, currently based in Silicon Valley.

Einar's been developing iOS apps since the very beginning, both as a YCombinator-backed startup entrepreneur (he co-founded ReMail, a company that was acquired by Google) and while running his own boutique mobile consultancy.

"I saw that a lot of businesses had apps built by outside developers or agencies, yet didn't have the in-house talent to make the most of them. AppAftercare was started to give businesses a trusted partner to help them make the most of their app investment on an ongoing basis."

He also acts as an advisor to various startups, provides strategic advice to several Fortune 500 companies and does technical due diligence work. Email him at: einar@appaftercare.com 

Einar Vollset, PhD

FOUNDER, APPAFTERCARE

AppAftercare Apps Have Been Featured In Places Like:

        Unlimited Fixes & Small Jobs

Whether a crash fix, a moved API or an update for a new device, enjoy quick, professional assistance. 

        Crash Detection & Mitigation

We install a state-of-the-art crash detection system + update your app to fix crashes as they occur.

         Server & API Monitoring

Most likely your app relies on some API (whether your own or 3rd party). We monitor and let your server team know about issues as they arise.

         AppStore Management

Let us take the headache out of provisioning profiles and developer certificates.

Ready To Turn Your App From An Liability Into An Asset?

Glad you asked! Right now AppAftercare is $1295/month (assuming your app has less than 50,000 monthly active users). It will go up in the future, but you will keep whatever rate you came in on for the length of our relationship.

We take payment by credit card, and offer a risk-free 30 day money back guarantee - if you're not ecstatic with how we're looking after your app, then we don't want your money.

p.s. There really is no risk for you in this - sign up, try us out for 30 days and if we don't exceed your expectations, get a full refund and keep the improvements we made.

When you say "small jobs are included," what do you mean by "small jobs"? Pretty much anything that can be done within a couple of hours or maybe a day or two. In general, we know when we see a "big job" and will let you know - most of the time we're very flexible. Schedule a consult if you're curious about specific examples.

Will you fix any crash that occurs? Yes. Or we will at least try!
 
Can't I just install the services you recommend and then have my own developers handle any issues? Of course! And I recommend you subscribe to our free email course to figure out which services we recommend and why. If you have the time and resources to actively maintain your app yourself then this service is definitely not for you.  :)
 
We just need help while bringing our App in-house / training internal staff. Can we still use your service? Yes. We've helped multiple companies bring an app developed by an external developer in-house and love working with internal staff. Some companies remain customers, deriving value as the app grows, and some don't – either way is fine by us.
 
Couldn't I just hire you for a month to fix the crashes and then ask for a refund? Sure. I mean, it wouldn't be very nice, but your call.
 
Will you take equity in our startup for a discount? No.
 
Our App is not yet in the AppStore. How can I reserve a spot for when it is? You can't. However, you can sign up for our Pre-Launch plan, and we will provide architectural and strategic advice during the app construction and then transition to maintenance/optimization mode after release.
 
We have our own developer(s) in-house who are working on the app, is AppAftercare a good fit for us? No. AppAftercare is designed for companies that had an outside developer or agency build the app for them, and lack inhouse expertise to make the most of it.
 
If I cancel, are the accounts and data you've collected transferrable to me? Of course. If you decide to move on, we will arrange to have all the accounts transferred to you. This will obviously involve you taking on the billing for the various accounts. If you choose to not continue with the accounts we will, to the best of our ability (and if the services support it), export your data and provide it to you.
 
Will you sign my NDA? Probably, if it's fairly standard. Schedule a consult or we can discuss over email.
 
Do you have a discount for Non-Profits? Yes.
 
Can you invoice me instead of having a credit card on file? Yes, but only if you pre-pay for a year.
 
Will you sign our contract / work-for-hire / IP assignment, etc documents? No. The AppAftercare service is bound by the following terms & conditions, which we believe should cover your concerns in terms of who owns what, liability, etc. (If not, please feel free to contact us about the issue you're worried about.)
 
 

Frequently Asked Questions

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