Is that you?
Your app represents a significant investment. Sure, it may not be your core offering, but it was intended to complement your main business and certainly provide a positive return on investment.
But, as you've discovered, getting it in the App Store is only the start.
Unfortunately, no app is perfect. The bugs only show up after enough users put it through its paces. That's when you start to get the reports: Doesn't work on iPhone 6, Facebook SDK needs updating, doesn't run on the newest Android version, and on and on.
You need someone who can provide preemptive, rapid, continual and measurable improvements in your app.
Without nagging the original developers. Without creating further damage to your brand. Without derailing your in-house engineers. Without having to hire a mobile developer.
You need someone who can:
Take The Burden Of Your App Completely Off Your Plate
Handle Tweaks And Fixes Immediately
Proactively Address Issues Before They Become Problems
Make Those "Problem Report" Emails Vanish
Start Your App On Its Way To Success
Month by month your App is revived until it's everything you'd originally hoped it would be. Instead of a "problem child," you have:
Fast, Bug-free Operation As Intended
No More Crashes
Much Better Reviews
Instead of that lingering feeling of disappointment or frustration, you feel renewed hope.
AppAftercare is a high-touch, concierge maintenance service for businesses with an app already in the AppStore or on Google Play.
As an AppAftercare customer, we assume total responsibility for your app's health and welfare. You won't have to hold our hand, but if you need to get a hold of us, we'll be there.
Copyright 2015, Left Coast R&D, Inc.
There's a reason you had your app developed elsewhere, right?
You probably don't have mobile developers on staff. (Even if you do, they're busy with core business!)
And like so many other businesses, you've probably realized that it was much easier to get a call with your agency or developers before the final check was signed.
We Install Cutting Edge, Best-of-Breed Monitoring SDKs & Services.
Our World Class App Experts
Monitor And Act on That Data.
We Perform Unlimited Tweaks, Fixes
And Small Jobs Quickly On Demand.
We obviously won't spam you.
Enter your details below and we will be in touch to schedule a convenient time for an initial consultation. There is no charge or any kind of obligation to do this, and in fact many people have ended up getting valuable tips at no cost.
None of this is unusual. You just need to be prepared for it and have a plan for when the inevitable (and unpredictable) happens. Hoping everything works as advertised is not a great plan.
With the app ratings in free fall and and customer support emails piling up on your desk, the app has become a headache. Your headache. So what do you do?
Pull your own engineers of their current projects? Not unless you have spare engineers lying around and no product roadmap or targets to hit this year.
Find another freelancer to help? Unlikely. Good freelancers are both expensive and booked at least 2-3 months out. And they don't like small jobs (more money in a large project).
Hire an in-house iOS/Android developer to manage it? Even if you could hire a good developer, is there even enough work to justify the cost of finding and hiring a full time developer?
None of these sound like great solutions.
Biz Stone, Co-Founder, Twitter
«Einar is one of the very best in the business.»
Niket Desai, Google
«Working with Einar is not only productive, it's a joy.»
«Einar Gets Shit Done Right. The First Time.»
Hiten Shah, Co-Founder, KISSmetrics
«I would highly recommend AppAftercare to any business with an app. Being a customer has meant that any issues have been resolved quickly and with ease.»
Derik Mills, CEO/Founder, YogaGlo
Easily Turn Your App From A Liability Into An Asset
AppAftercare is a high touch, done-for-you maintenance service for businesses with an app already in the AppStore.
If your business has made a significant investment in getting an app launched, yet lack in-house expertize to maintain it, we can help. Guaranteed.
AppAftercare was founded by Dr. Einar Vollset, a former Cornell University Professor, currently based in Silicon Valley.
Einar's been developing iOS apps since the very beginning, both as a YCombinator-backed startup entrepreneur (he co-founded ReMail, a company that was acquired by Google) and while running his own boutique mobile consultancy.
"I saw that a lot of businesses had apps built by outside developers or agencies, yet didn't have the in-house talent to make the most of them. AppAftercare was started to give businesses a trusted partner to help them make the most of their app investment on an ongoing basis."
He also acts as an advisor to various startups, provides strategic advice to several Fortune 500 companies and does technical due diligence work. Email him at: firstname.lastname@example.org
Einar Vollset, PhD
AppAftercare Apps Have Been Featured In Places Like:
Unlimited Fixes & Small Jobs
Whether a crash fix, a moved API or an update for a new device, enjoy quick, professional assistance.
Crash Detection & Mitigation
We install a state-of-the-art crash detection system + update your app to fix crashes as they occur.
Server & API Monitoring
Most likely your app relies on some API (whether your own or 3rd party). We monitor and let your server team know about issues as they arise.
Let us take the headache out of provisioning profiles and developer certificates.
Glad you asked! Right now AppAftercare is $1295/month (assuming your app has less than 50,000 monthly active users). It will go up in the future, but you will keep whatever rate you came in on for the length of our relationship.
We take payment by credit card, and offer a risk-free 30 day money back guarantee - if you're not ecstatic with how we're looking after your app, then we don't want your money.
p.s. There really is no risk for you in this - sign up, try us out for 30 days and if we don't exceed your expectations, get a full refund and keep the improvements we made.
When you say "small jobs are included," what do you mean by "small jobs"? Pretty much anything that can be done within a couple of hours or maybe a day or two. In general, we know when we see a "big job" and will let you know - most of the time we're very flexible. Schedule a consult if you're curious about specific examples.